• Small-Medium Business Development

    Any City/ State
    Position Type
    Regular Full-Time
  • Overview

    Come Be Apart


    Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-home service professionals running small call center businesses to companies needing contact center and other business services. Built to scale, Arise makes the way for a superior customer experience for innovative enterprises from startups to Fortune 500 companies.



    • Identify and grow customers within the Small and Medium Business sector by leveraging your network,  company leads, and via the company’s channel and alliance partners.  
    • Effectively articulate the Arise offering and value proposition to prospects.   
    • Exceed sales quotas of $3M per year in booked revenue.    
    • Take ownership of deal flow from inception of lead, development of pricing, management of contract negotiations, and handover to implementation.  Be ambitious, assertive and adept at navigating hurdles that present themselves in managing a deal to closure.
    • Take a strategic view of the customer’s set of business issues and consult with each of them broadly on both current and future opportunities for an Arise engagement.  
    • Be forward-thinking and proactively advise Arise on new services to expand the opportunities for a successful client engagement.  


    • A proven, seasoned and strategic business development candidate who has demonstrated substantial success developing new business relationships with decision-makers of small to medium size businesses.
    • Minimum of three years of experience in complex, consultative sales roles on small to medium size deals with initial contract value of $500K + per year.
    • A “doer” mentality and willing to perform your own lead generation activities, ranging from leveraging your own network, conducting cold calls and working with the marketing team to develop vertical specific marketing campaigns and collateral, and thought leadership content.
    • Evidence of confidence and competence in generating and closing software, services or outsourced opportunities where you’re primarily responsible for lead generation, solutioning, pricing and proposal development, and negotiating the close.
    • Comfortable with “owning the content” - understanding the Arise offering and articulating concepts like value proposition and total cost of ownership.
    • Evidence of creativity in developing new product or service offerings that customers have purchased – especially if that offering was totally new to the company you represented.
    • Understanding and passion for a service business model rather than a product model or an IT centric model.
    • Prior success in a hands-on role in a limited-resource start-up environment is strongly desired.  Arise has strong revenues and process in place but acts like a start-up in terms of pace of execution.   
    • Evidence of ability to thrive under pressure and ambiguity.
    • Known as a collaborative team member who works well in a cross-functional environment where multiple players are essential to closing customers.
    • Experience with work-at-home model a plus.
    • BS Degree required.  MBA or other advanced degree preferred.

    Competitive Compensation and Benefits which include:

    • Health/ Dental/ Vision/ Flex Spending Benefits
    • 401k, Retirement
    • Great PTO and Holiday Plan!
    • Maternity/ Paternity Paid Leave
    • Life and Disability Insurance
    • Tuition Reimbursement
    • Great Place to Work

    When smart creative and passionate people get together, the results are astounding and the opportunities limitless! Achieve your potential at Arise.

    Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

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