• Content Writer

    State/Province
    Florida
    Position Type
    Regular Full-Time
  • Overview

    Come Be Apart

     

    Arise is a pioneer of on-demand customer management technology and business process outsourcing.  Our powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-home service professionals running small call center businesses to companies needing contact center and other business services. Built to scale, Arise makes the way for a superior customer experience for innovative enterprises from startups to Fortune 500 companies.

     

    The Arise Content Writer is responsible for working hand-in-hand with the Arise Sales Team to develop best in class proposals, targeted pitch decks, and other sales collateral as needed.  As such, this individual will be required to enhance and implement structured, repeatable proposal processes; translate bid strategies into proposal narrative; and develop detailed proposal schedules, milestones, plans and manage all proposal activities required to meet them.  The Content Writer will hold responsibility for identifying and understanding the content needs of sales organization, and then conceptualize, design and develop messaging consistent with Arise’s corporate message, and a diverse range of content suitable for the internal or external audience during the sales and proposal cycles. 

     

     

     

    Responsibilities

    • Review Request for Proposal (RFP)/bid requirements and manage fulfillment of all requirements to ensure compliance and responsiveness
    • Coordinate proposal efforts with internal stakeholders
    • Assist in the collection of collateral/information specific to requests/RFPs/RFIs
    • Assist in creation/writing/editing of RFI/RFP responses
    • Facilitate proposal review, ensure edits are incorporated, and manage final proposal submission
    • Marketing Content Development
    • Develop content in the form of power point slide decks, marketing slicks, white papers and guides, blogs, and email/web to meet a wide range of sales and marketing needs
    • Produce professional product that reflects company branding/positioning
    • Maintain content management library
    • Conduct business intelligence research of targeted solutions and competitors

    Qualifications

    • Bachelor’s degree required; Areas of Study preferred - Communications, Writing, Marketing, Sales, Business, Journalism, English
    • 3 years business experience required; 5 years preferred
    • Experience with RFP responses
    • Experience with a wide range of primary content development
    • Strong communication skills (verbal and written)
    • Excellent writing and editing/proofing skills
    • Works well with highly structured timelines and deadlines
    • Ability to “One-Voice” a document, taking the contributions and writing styles of many individuals and weaving them into a cohesive and compelling story that reads like it has been told by one person
    • Ability to perform and deliver on time multiple writing projects that are clear, accurate, technically correct and achieve messaging objectives
    • Works well in a team environment
    • Ability to gain understanding of intended audience—knowledge of subject matter—who, what, where, when and why
    • Ability to aggregate information to be written in clear, concise formats, appropriate for deliverables
    • Ability to maintain an aggressive schedule for developing deliverables
    • Ability to be responsible, flexible, accountable and detail-oriented with the ability to multi-task, adapt and prioritize to meet deadlines
    • Ability to communicate with all levels of personnel within the organization and with external clients and partners
    • Commitment to excellence and customer service as demonstrated through accuracy, efficiency and timeliness in performance of assignments
    • Flexibility, team work, professionalism, effective communication and a high-level of problem-solving skills are essential

     

    Competitive Compensation and Benefits which include:

    • Health/ Dental/ Vision/ Flex Spending Benefits
    • 401k, Retirement
    • Great PTO and Holiday Plan!
    • Maternity/ Paternity Paid Leave
    • Life and Disability Insurance
    • Tuition Reimbursement
    • Great Place to Work

     

    When smart creative and passionate people get together, the results are astounding and the opportunities limitless! Achieve your potential at Arise.

    Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

     

     

    Next Steps

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