Human Resources Business Partner - Talent Acquisition Specialist

Position Type
Regular Full-Time


Come Be Apart


Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-home service professionals running small call center businesses to companies needing contact center and other business services. Built to scale, Arise makes the way for a superior customer experience for innovative enterprises from startups to Fortune 500 companies.


We are looking for an HR Business Partner to manage Human Resources for their business unit, and full lifecycle recruiting for Arise.  Our HR Business Partners are not just doing the transactional elements of HR, but integrating with their business unit as a strategic partner to assist leaders in crafting programs and policies that support the growth of Arise. This HR Business Partner will also manage the staffing for Arise, and therefore will be responsible for delivering high quality professional candidates, and advancing the Arise brand across numerous markets and professional communities.


HR Business Partner Responsibilities


  • Consult regularly with business leaders and provide HR guidance, when necessary.
  • Assess and anticipates Human Resource related needs.
  • Maintain awareness of the culture, growth plans, financial position, and competitive landscape for your business units.
  • Mediate and resolve complex employee relations issues; conduct thorough and objective investigations when necessary; address grievances.
  • Ensure regulatory compliance with legal requirements pertinent to the day-to-day leadership of employees; collaborate with legal when necessary.
  • Find ways to build morale, improve workplace relationships, and boost productivity and retention.
  • Collaborate with colleagues in the HR department to develop policies, programs, and solutions.
  • Interpret human resources policy to company leadership.
  • Identify training needs and create or procure professional development curriculum.
  • Monitor training programs to ensure that training objectives are met.
  • Analyze data trends and metrics to inform business decisions.
  • Provide input on workforce and succession planning.
  • Write offer letters for promotions, transfers, and new hires in collaboration with department Leadership.


Talent Acquisition Responsibilities

  • Provide full lifecycle recruiting within
  • Confer with senior leadership to identify workforce needs and workforce planning strategies.
  • Write complete and detailed job descriptions, in partnership with the business leader, ensuring an understanding of job duties responsibilities and business requirements.
  • Develops a thorough understanding of the department culture and uses that understanding to help candidates fully understand the opportunity.
  • Develop and maintain strong working relationships with Arise’s leaders, vendors, community organizations, and other team members to create a partnership that yields success, predictable results and credibility. Works with a sense of urgency, and communicates proactively.
  • Participates in the development of ongoing creative and cost-effective sourcing strategies.
  • Develops an effective pipeline of key talent potentially available for immediate hire as succession planning needs dictate.
  • Stays informed of trends and innovative recruiting techniques in order to be competitive in cutting edge recruiting practices.
  • Leverage online recruiting resources such as LinkedIn and in-house ATS (iCIMS) to identify and recruit the very best candidates.
  • Review resumes and credentials for appropriateness of skills, experience and knowledge in relation to position requirements.
  • Provide complete, accurate, and inspiring information to candidates about the company and position.
  • Prescreens candidates. Create and present prescreening questions to hiring managers for collaboration and approval.
  • Manage screening tools/processes, communication with candidates, and the presentation, selection, offer, negotiation, closing, and administrative components involved in full lifecycle recruiting.
  • Conducts follow-up calls and quality-improvement studies with hiring managers and new hires.
  • Maintain accurate and well-ordered documentation on all candidates, searches, hiring managers interactions, and other recruiting activities.
  • Responsible for all retention activities of all new hires and current employees.


  • Bachelor’s degree in Human Resources, Business, Communications or related discipline.
  • 2-5 years as an HR Business Partner, 5-7 years’ experience in full lifecycle recruiting.
  • Full understanding of all HR functions and best practices.
  • Current knowledge of legal requirements related to human resources and employee management, including workers’ compensation, and federal and state employment laws.
  • An expert level of knowledge in all full lifecycle recruiting components including, but not limited to, sourcing, qualifying, networking, assessing, legal, job analysis, wage and salary trends, relationship management, and due diligence.
  • Demonstrable experience with HR metrics.
  • Knowledge and extensive past use of a server-based applicant tracking system.
  • Demonstrated ability to command the attention and respect of senior level leaders.
  • Demonstrated ability to recruit for a broad/deep range of positions, and up to 25 positions at a time.
  • Excellent project management, writing, and oral communication skills are required.
  • Excellent people leadership skills.
  • Ability to handle sensitive and confidential information appropriately.
  • Strong initiative and solid judgment skills/abilities.
  • Must be technically savvy and have a high learning agility.
  • Analytical and goal oriented.
  • Intermediate to advanced knowledge of Microsoft Office Suite of applications including Outlook, Word, Excel and PowerPoint.


Competitive Compensation and Benefits, which include:


  • Health / Dental / Vision / Flex Spending Benefits
  • 401(k) Retirement
  • Great PTO and Holiday Plan
  • Maternity / Paternity Paid Leave
  • Life & Disability Insurance
  • Tuition Reimbursement
  • Great Place to Work


When smart creative and passionate people get together, the results are astounding and the opportunities limitless! Achieve your potential at Arise!


Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

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