Corporate Support Administrator

Florida
Miramar
Position Type
Regular Full-Time

Overview

Come Be Apart

 

Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-home service professionals running small call center businesses to companies needing contact center and other business services. Built to scale, Arise makes the way for a superior customer experience for innovative enterprises from startups to Fortune 500 companies.

Responsibilities

  • Provide support for onsite and remote employees in a fast-paced environment
  • Create, change, and delete user accounts per request using Active Directory
  • Provide technical support for both hardware and software issues
  • Maintain, manage and inventory users workstations, peripherals, phones, TV’s, and printers.
  • Administer, desktop computers, printers, routers, switches, phones, personal digital assistants, smartphones, and software updates.
  • Office 365 Administration including Exchange Online, SharePoint Online, OneDrive and Skype for Business.
  • Ability to setup and manage Large conference areas
  • Other duties as assigned by management

Qualifications

  • 3 - 5 years’ experience with Exchange and Office 365 migration and support of migration tasks
  • 3 - 5 years’ experience with designing an Exchange 2010 - 2016 infrastructure
  • Experience with designing Exchange Online
  • Knowledge of how to leverage supporting technologies for Exchange 2010 - 2016 & Office 365
  • Strong experience with the design and implementation of Exchange 2010 - 2016 & Office 365 in large enterprise environments
  • Face-to-face customer engagement skills
  • Excellent written, oral and presentation skills
  • Ability to explain technical procedures in business terms so that customers understand
  • Notable customer service, communication, presentation and relationship building skills required
  • Able to solve complex technical problems through sound and methodical troubleshooting
  • Ability to manage multiple, concurrent high priority assignments
  • Exchange 2013\2016\ Office 365 Microsoft qualification desirable (see Certification Requirements for identified Microsoft tests)

 

Competitive Compensation and Benefits which include:

 

  • Health/ Dental/ Vision/ Flex Spending Benefits
  • 401k, Retirement
  • Great PTO and Holiday Plan!
  • Maternity/ Paternity Paid Leave
  • Life and Disability Insurance
  • Tuition Reimbursement
  • Great Place to Work

When smart creative and passionate people get together, the results are astounding and the opportunities limitless! Achieve your potential at Arise.

 

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

Next Steps

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